Simple, predictable pricing
Flat monthly subscription. No per-minute billing, no overage charges, no surprises. All prices in USD.
Free
1,000 minutes included
Starter
10,000 minutes included
Pro
40,000 minutes included
More agents? Let's talk
No overage charges. Ever.
If you exceed your included minutes, your experience scales back — history window narrows, advanced features pause. But your data keeps flowing and real-time monitoring stays on. Upgrade anytime to restore full access instantly.
Included at every tier
What happens at your limit?
You get a heads-up at 80% of your included minutes.
At 100%, your history window narrows and advanced features pause.
Real-time monitoring stays on. Active calls, silence detection, all of it — never interrupted.
Your data keeps flowing. Processing never stops. Nothing is lost.
Upgrade mid-month or wait for next period — full access restores instantly either way.
What you pay separately (AWS costs in your account)
Kinesis Data Stream: ~$11/month (1-shard provisioned, required for streaming). That's it — all other infrastructure is Jaypaper-side.
Jaypaper + Contact Lens
Jaypaper and Contact Lens solve different problems. Use both for complete coverage.
| Jaypaper | Contact Lens | |
|---|---|---|
| Billing model | Flat subscription (predictable) | Per-minute (usage-based) |
| Free tier | 1,000 min/mo (permanent) | None |
| Overage charges | None — experience throttles | Every minute billed |
| Real-time analytics | ✓ Sub-second acoustic | ✓ Live transcription + alerts |
| AI agent | ✓ Built-in (Nova + Claude) | ✗ Not available |
| What it analyses | Audio signal (VAD) | Transcript (speech-to-text) |
| Transcription | ✗ None (by design) | ✓ Full transcript |
| Privacy exposure | Minimal (no content stored) | Higher (transcript stored) |
| Best for | Always-on visibility, every call | Deep analysis, compliance, keywords |
Contact Lens for the calls that need depth. Jaypaper for every call, always on.
Why a permanent free tier?
1,000 minutes covers ~16 hours of call time — enough for a small team to see real value. No trial expiration, no credit card required. Your data keeps flowing and your calls keep being monitored. When you're ready for more history and deeper insights, upgrade in one click.
Pricing is subject to change before general availability.